What is VigiAccess?
VigiAccess is the public representation of VigiBase, the World Health Organization’s global database of individual case safety reports (ICSRs) – i.e. reports of suspected adverse effects of medicinal products that have been spontaneously reported for individual patients by for example patients themselves, doctors, nurses, pharmacists or other health care professionals. Data has been collected in VigiBase since 1968 for the WHO Programme for International Drug Monitoring, World Health Organization’s response to the thalidomide tragedy of the early 1960s. The purpose was to collect information about the adverse effects of medicines from as many sources as possible across the world, to ensure that the first signs of possible danger from medicines would not be missed. Uppsala Monitoring Centre, UMC, is the WHO Collaborating Centre for International Drug Monitoring and has developed and maintained VigiBase on behalf of the member countries since 1978. Over 130 countries contribute to this database and it covers over 100,000 different medicinal products. For more information, see www.who-umc.org.
What do I need to know about VigiAccess information?
A report in VigiAccess represents a suspicion that an adverse effect could have occurred as a result of treatment with a medicinal product, but it is not a systematic register of adverse effects. Therefore, it cannot be concluded that the medicinal product in question, or the active ingredient(s), generally causes the observed effect or is unsafe to use.
VigiAccess data is heterogeneous, due to e.g. differences in national legislation and policies. Reporting may be influenced by many different factors, such as the availability and extent of use of the product, and the nature of the adverse effects.
Spontaneous reports must be interpreted with caution; it is not possible to calculate the frequency of any adverse effect, as only a small proportion of occurring events are reported and there is no information available on the total number of patients that have been using the product, so comparisons between various medicinal products based on spontaneous reports are misleading.
The balance between the benefit and risk of a specific medicinal product varies between individual patients, and benefit-risk analysis always requires a detailed evaluation and scientific assessment of all available data.
If you think that you may be experiencing a side-effect from a medicinal product, please seek advice from a health professional as soon as possible. Never stop or change the dose for prescription medicines without consulting your physician.
To maintain patient confidentiality and comply with data protection laws, the public VigiAccess information is aggregated, i.e. with information on the continent or WHO Region instead of the country, and age groups instead of the patient’s age.
If you want to know more about how you can use this data for research or other purposes, please visit www.who-umc.org/vigibase/vigibase
About the release of this data:
The UMC takes great care to ensure that the data contained herein is an accurate record of data collected by the national drug authorities and transmitted to the UMC. The UMC does, however, not guarantee, warrant or make any representation whatsoever regarding the data contained herein, including but not limited to guarantees, warranties or representations of accuracy, reliability, completeness, currency, suitability, fitness or usefulness for any particular purpose or with respect to non- infringement of any third-party rights. In no event shall the UMC be liable for any loss, damage, cost or other expense whatsoever (whether direct, indirect, punitive, incidental, special or consequential) arising out of or in any way connected with the use of or reference to any data contained herein. In no event shall the UMC be liable other than i) under Swedish substantive law and ii) subject to the courts of Sweden with the district court of Uppsala as first instance.
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KnowYourMeds does not collect personally identifiable information about You when You use Our Mobile Application unless otherwise stated or unless You choose to provide this information to Us (such as through registration or on information submission forms).
We may collect and store in log files certain information automatically. This information is not shared with anyone beyond Our third party analytics provider and authorized web site support staff, except when required by law enforcement investigation (such as to comply with a judicial proceeding, court order or subpoena), and will be used only as a source of anonymous statistical information. This information may include:
- Internet Protocol (IP) address of the domain or the proxy provided by Your Internet Service Provider (ISP).
- Date and time the IP accessed Our site.
- Pages or screens viewed.
- Address of the pages or screens You view in the App.
KnowYourMeds Inc is the sole owner of the information collected in the Mobile Application. We may use aggregate statistics to help Us make our App more useful to end-users, such as assessing what information is of most and least interest, and for other purposes such as determining the App’s technical design specifications and identifying performance or problem areas. We may combine this automatically collected log information with other information We collect about you. We do this to improve services We offer you, to improve marketing, analytics, or App functionality.
The Mobile Application contains links to other apps or web sites that are not owned or controlled by Us. Please be aware that We are not responsible for the privacy practices of such other entities.
This privacy statement applies only to information collected by this Mobile Application.
Third Party Service Providers
KnowYourMeds employs the services of several third party service providers. These partners provide essential services such as relevant content, search results, advertising and analytics. We share some aggregate, non personally identifiable information with these providers in order to improve App functionality and record analytics data.
Technologies such as: cookies, beacons, tags and scripts are used by KnowYourMeds and our third party service providers.
Tracking technologies are used in analyzing trends, administering the App, tracking users’ movements around the Mobile Application and to gather demographic information about Our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Personally Identifiable Information (PII)Form Submission
You may choose to provide Us with personally identifiable information, by sending email with questions or comments or by filling out an online form and submitting it to Us through Our web site. We may use this information to:
- Gather the requested information
- Respond to Your message
- Follow-up as appropriate
- Conduct statistical research
KnowYourMeds will not share any personally identifiable information unless specifically agreed to by You, or:
- when required by law enforcement investigation (such as to comply with a judicial proceeding, court order or subpoena).
- when We believe in good faith that disclosure is necessary to protect Our rights, protect Your safety or the safety of others, investigate fraud, or respond to a government request.
- in exceptional cases such as in response to threats of physical harm to You or others.
- to conduct research where personally identifiable information will be de-identified, analyzed and compared at an aggregate level for statistical purposes.
- if KnowYourMeds is involved in a merger, acquisition, or sale of all or a portion of its assets, You will be notified via email and/or a prominent notice on Our Web site of any change in ownership or uses of Your personally identifiable information, as well as any choices You may have regarding Your personally identifiable information.
In order to use some parts of this App, you must first complete the registration form. During registration You are required to provide contact information such as Your name, age, email address, preferred username, password and preferred subscriptions. We will only use this information to contact You about the services in which You have expressed interest. You also have the option to provide demographic information to Us; We encourage you to submit this information so We can provide You a more personalized experience.
To store any medication list, You will need to create a KnowYourMeds account. You control who can access or edit Your medication list. Your account will not be accessible to anyone else except for authorized web site support staff or when required by law enforcement investigation (such as to comply with a judicial proceeding, court order or subpoena).
Any profile You create in our App will be publicly accessible unless otherwise indicated. If you choose to add personal details about yourself or any other person, this information will be publicly accessible. You may change the privacy settings of Your profile(s) through Your account portal or within a KnowYourMeds app.
We provide You the opportunity to ’opt-out’ of having personally identifiable information used for certain purposes, when We ask for this information. For example, if You set up an account but do not wish to receive any additional marketing material from Us, You can indicate Your preference during signup. If You no longer wish to receive Our newsletters, You may opt-out of receiving them by following the instructions included in each newsletter or by signing into Your account or by emailing us.
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To request the removal of publicly displayed personally identifiable information published on the KnowYourMeds web site, You may contact Us through Our support system. In order for Us to consider Your request, You are required to include links to any page(s) where You believe any such personally identifiable information exists. For each instance, You must also provide clear instructions describing the exact position/location of the personally identifiable information on any page and how it relates to You.
Updating and Closing Your Account
If Your personally identifiable information changes, or if You no longer desire our service, You may update, delete, or deactivate your information by signing into Your account or by emailing Our Customer Support or by contacting Us by telephone or via courier at the contact information listed above. We will respond to your request within a reasonable timeframe.
You may update or close/delete Your account at any time. When a member is signed in, a prominent link is provided to comprehensive account settings including options to permanently delete their account and to opt in or out of email newsletters. Deleting Your account will also remove any personally identifiable information connected with this account.
Collection and Use of 3rd Party Personally identifiable informationYou may also provide personally identifiable information about other people, such as their name and email address. This information is only used for the sole purpose of completing Your request or for whatever reason it may have been provided. This information may be stored in log files. To request removal please contact Customer Support.
Email DisclosureIf You subscribe to receive email, We will only send messages to notify You about the services on Our site in which You have expressed interest. These emails may contain an occasional sponsor message. Email messages sent to You will always contain at least one clearly visible link to unsubscribe.
Other Personal InformationYou may also provide personal information which is not directly identifiable, such as the phrase entered during a search or when creating a medication list.
When You search in the KnowYourMeds Mobile Application, We share Your search phrase with third party partners in order to provide relevant search results, advertisements and to provide Us with aggregate analytics which We use to improve App functionality.
When You build a medication list in the KnowYourMeds Mobile Application, We do not share any personal information with third party partners except for the purpose of collecting and reporting aggregate drug usage statistics, drug interaction data and drug treatment combinations.
SecurityKnowYourMeds follows generally accepted industry standards to protect the personally identifiable information submitted to Us, both during transmission and once We receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while We strive to use commercially acceptable means to protect all personally identifiable information, We cannot guarantee its absolute security. We use SSL (Secure Socket Layer) technology to protect Your sensitive information (if any) on Our site. If You have any questions about security in our App, you can send an email using Our contact form.
Data RetentionWe will retain Your information for as long as reasonably useful to provide You services. We will retain and use Your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
URLsOur web site URLs ( www.knowyourmeds.com ) may or may not contain words related to content within the web page. We may share URLs You visit with third party service providers in order to provide relevant advertising and to provide Us with aggregate analytics which We use to improve site functionality.
Updated: September 17, 2018